Returns & Exchanges
At Belvoir&Co, we want you to be completely satisfied with your purchase. If your new frames aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Package Your Items
Place the eyewear in its original protective case and packaging to ensure it arrives back to us in pristine condition.
3
Ship It Back
Print your prepaid shipping label provided by the portal and drop your package off at any authorized carrier location.
4
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing